Digital Gift Voucher
Shopping for someone else but not sure what to give them? Give them the gift of choice with a REC GEN Digital Gift Voucher.
Your Digital Gift Voucher will be emailed to you immediately after your payment has been processed with an option to print or forward to your recipient.
ARCHIVE SALE / Black Friday / Cyber Monday Returns Policy
Black Friday Warm Up / Black Friday / Cyber Monday Sale prices apply to recgen.com listed product only, not applicable to affiliate stores, retail partners or their online channels. Independent stores carrying REC GEN product are not partners in this promotion and have the right to refuse price-matching as a result. Independent stores stocking REC GEN may run their own Sale promotion but it is mutually exclusive to recgen.com's promotion.
- Items purchased on sale between Saturday November 20th and Wednesday 1st December 2021 PST are Final Sale and cannot be returned unless faulty.
- If an item is faulty and you wish to return it, it must be arranged within 30 days of your Order Purchase Date.
- All items are inspected on arrival at our offices. Please make sure your item(s) are: - unwashed - unworn; and - original tags still attached.
- If you believe your item is acceptable for return, you will need to fill out a Returns Form here and then a team member will contact you with instructions within 2 business days of receiving your request.
- There are strictly no refunds on sale items unless the product is damaged or faulty. Exchanges on sale items are will not be granted by REC GEN unless faulty.
- REC GEN will only provide you with a full refund of the product you purchased from us online if the product: - is deemed faulty, not of acceptable quality, or unsafe; or - does not match descriptions made on the site, or given to you by any REC GEN representative.
Full Priced Products Returns Policy
We offer FREE return postage for our Australian, US & Canadian customers only.
All returns must be made within 30 days of your purchase date and must be in re-saleable condition (tags attached, unwashed and unworn).
All returns are actioned via a store credit, unless the the return matches the refund crtieria stated in the policy
Returns of sale items can only be accepted if they are faulty or damaged. You can find our full returns policy HERE.
A flat rate of $10 is charged at checkout for all orders under $99.
Shipping is FREE for all orders over $99.
Express shipping is available for $15.
All domestic orders are shipped with Australia Post.
USA - A flat rate of $20 is charged at checkout for all orders under $99 USD.
Shipping is FREE for all orders over $99 USD.
CANADA - A flat rate of $20 is charged at checkout for all orders under $130 CAD.
Shipping is FREE for all orders over $130 CAD.
UK & EUROPE - A flat rate of $50 is charged at checkout for all orders under $350 AUD.
Shipping is FREE for all orders over $350 AUD.
All international orders are shipped using the DHL Worldwide Express Service. Transit time is usually between 3 and 5 business days from the time you place your order.