Duties and taxes for US, UK and CAN will be collected at checkout. All other orders will be inclusive of duties and taxes. 

We currently ship to:

Countries we currently ship to - Australia, Canada, US, Germany, Ireland, Netherlands, Portugal, Switzerland, New Zealand, UK, Hong Kong SAR, Japan, Singapore, UAE.

All orders are shipped from our warehouse in Sydney Australia with Australia Post (Domestic) or DHL (International. This allows us to provide high quality and more efficient delivery for your order. REC GEN has also gone paperless, so invoices are only digital. If you require a tax invoice contact hello@recgen.com 

Shipping Unavailable to These Countries

Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Cyprus, Ghana, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, United States (8 of 62 states), Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Cook Islands, Mayotte, Moldova, Montenegro, North Macedonia, San Marino, Türkiye, Ukraine, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Qatar, Saudi Arabia, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Yemen, British Virgin Islands, Haiti, Honduras, Martinique, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Nauru, New Caledonia, Niue, Samoa, Solomon Islands, Timor-Leste, Tonga, Tuvalu, Vanuatu, Indonesia, Kuwait, Israel, British Indian Ocean Territory, French Southern Territories, China, India, Iraq, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Macao SAR, Maldives, Palestinian Territories, Philippines, South Korea, Thailand, Vietnam, Caribbean Netherlands, Jamaica, Sint Maarten, St. Pierre & Miquelon, Christmas Island, Cocos (Keeling) Islands, Fiji, French Polynesia, Kiribati, Norfolk Island, Papua New Guinea, Pitcairn Islands, Tokelau, U.S. Outlying Islands, Wallis & Futuna, South Georgia & South Sandwich Islands, Åland Islands, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Guernsey, Vatican City, Hungary, Iceland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Réunion, Romania, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden.

Shipping Cost

AUSTRALIA

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $149	Australia Post	$10	YES
Over $149	Australia Post	Free	YES
All orders	Australia Post Express	$15	YES

NEW ZEALAND

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $199	DHL EXPRESS	$20	YES
Over $199	DHL EXPRESS	Free	YES

USA

Duties and taxes will be calculated at checkout

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $249	DHL Express	$20	YES
Over $249	DHL Express	Free	YES

 

CAN ORDERS

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $299	DHL Express	$40	YES
Over $299	DHL Express	Free	YES

 

EUROPEAN ORDERS

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $349	DHL Express	$50	YES
Over $349	DHL Express	Free	YES

UK ORDERS

Duties and taxes will be calculated at checkout

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
All orders	DHL Express	$50	YES

REST OF WORLD

CHECKOUT VALUE	POSTAL CARRIER	SHIPPING RATE	TRACKABLE
Up to $249	DHL Express	$30	YES
Over $249	DHL Express	Free	YES

 

What is ATL?

All international orders are shipped as ATL (Authority to Leave). This means that if the driver deems a delivery safe to do so, without someone signing for the package, that this will be done. If you wish to avoid this scenario, we encourage you to ship your order to a location that you will be present at during the day, or to a business address.

What are Import Fees?

Some countries will charge a separate fee for incoming purchases. The fee values do vary from country to country and we want to provide you with the best service that we can offer by having a one payment system. This means you will not be charged anything extra at time of delivery 

How is it Calculated?

All duties and taxes are calculated on our site based on your details and the countries requirements that you are shipping to. Unfortunately, we cannot amend this cost as it is done automatically. We regularly check and update these figures to ensure that we are passing on the right charge and information. 

Duties for US, UK and CAN will be applied at checkout. All other orders will be inclusive of duties and taxes. 

No Avoidance

We cannot mark international orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.