How Do I Get My Tracking?

All orders will receive an automatic email to the email address provided, as soon as tracking details are available.

Can't Find the Email?

1. Log into your Account
Log into your REC GEN account and access your order status and tracking information in your recent orders list.
2. Check your email Junk Mail
We try our best, but sometimes they make their way here. Make sure you have a quick check and then mark it as 'Not Junk' for any future orders. 

Still Can't Find It?

Contact us on Live Chat if we are online or send us an email with your order details and we can take a look > [email protected]

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