TERMS & CONDITIONS

Archive Sale, Black Friday and Cyber Monday sale prices apply to recgen.com listed product only, not applicable to affiliate stores, retail partners or their online channels. Independent stores carrying REC GEN product are not partners in this promotion and have the right to refuse price-matching as a result. Independent stores stocking REC GEN may run their own BF/CM promotion but it is mutually exclusive to recgen.com's promotion.

  • Up to 50% off selected items - prices as marked.
  • Archive Sale Promotion begins Sunday 21sth November AEST, and closes midnight Wednesday 1st December 2021 AEDT.
  • Promotion not valid in conjunction with any other offers but all prices are as marked.
  • Extra 10% off for Cyber Monday applies to Archive Sale products only.
  • Promotion prices cannot be retroactively applied to orders made outside designated time period.
  • If a product is further discounted it cannot be retroactively applied to your already placed order.
  • 24 hour bonus sales only offered within specified times, no exceptions, and cannot be retroactively applied to orders made outside the designated time period.
  • If you have any questions or are having trouble checking out, please contact customer service before completing your order.

 

RETURNS POLICY

  • Items purchased on sale between Saturday November 20th and Wednesday 1st December 2021 PST are Final Sale and cannot be returned unless faulty.
  • If an item is faulty and you wish to return it, it must be arranged within 30 days of your Order Purchase Date.
  • All items are inspected on arrival at our offices. Please make sure your item(s) are: - unwashed - unworn; and - original tags still attached.
  • If you believe your item is acceptable for return, you will need to fill out a Returns Form here and then a team member will contact you with instructions within 2 business days of receiving your request.
  • There are strictly no refunds on sale items unless the product is damaged or faulty. Exchanges on sale items will not be granted by REC GEN.
  • REC GEN will only provide you with a full refund of the product you purchased from us online if the product: - is deemed faulty, not of acceptable quality, or unsafe; or - does not match descriptions made on the site, or given to you by any REC GEN representative.